Many people are downloading and setting up ConquerChat
on their personal or business sites. As a result I
get a lot of questions from new users wanting to try the chat out
for themselves. The list below is a collection of the most
frequently asked questions I receive. Please check this list
before sending me an email.
The answer may
be different depending on the version of ConquerChat you're using.
Text encapsulated like [this]
shows the version of ConquerChat for which the answer apply.
|
Q |
What's the password for the admin page? |
|
A |
It's "changeme" and should be changed :-) |
|
Q |
Why is my browser "hanging"
when I try to log into the chat? |
|
A |
You have "Norton" installed and
need to avoiding using the "Script blocking" feature. |
|
Q |
I am getting an error
message saying something like "Object required:
Application.StaticObjects.Items(...)" when I try to open the default.asp
page right after installation. What is wrong? |
|
A |
Make sure you have read
the section above about the lines you need in your global.asa file. This file is located
in
the root of your web server. If you do not have this file,
please use the file included with the package (remember to
name the file 'global.asa'). Furthermore, you need to check your web
server brand. If it is Personal Web Server (PWS), you will have to
use an
older version of ConquerChat -- see the download section for
details.
|
|
Q |
I get this error when entering
the default.asp page after installation:
Microsoft VBScript
runtime error '800a01f4'
Variable is undefined: 'conquerChatUsers'
.../constants.inc, line 655
|
|
A |
This error is similar to the
problem described above. |
|
Q |
I
get this error:
/chat/constants.inc,
line 38
Public Property Get id
----------------^ |
|
A |
It is caused by an older version of the VBScript engine. You
need to upgrade the browser on your machine running the web
server (note that clients of your chat doesn't need to have a
newer browser). An upgrade to Internet Explorer 5.5 is preferred,
however 5.0 will do. |
|
Q |
Is there any way to increase the number of users in the chat? |
|
A |
Yes, you are able to set up various settings from the file
called constants.inc [3.2]
or inc.config.asp [4.0+]. This file allows you to change
the number of users, messages, rooms, room-names, etc. All
settings have been thoroughly documented so it should be
possible to know what they are doing. |
|
Q |
I am being told my session has expired every
time I log on to the chat. Why? |
|
A |
[3.2]:
If you have modified the rooms in your chat you
should (according to the readme.txt) add some lines in your 'default.asp'
page. If you have forgot to remove these lines again all users
are cleared every time your log on and so you will get the
'session has expired' problem. This
error might also occur if you missed the 'global.asa'
configuration. It is necessary to have the objects in your
global.asa - please refer to the readme.txt for information
about how exactly to insert these into your global.asa file.
[4.0+]: Simply enter the
admin module (admin.asp) and click the "initialize" button. |
|
Q |
How do I change the default rooms? |
|
A |
[3.2]: From the 'constants.inc' file you are able to
change most settings in ConquerChat. It's possible to change
the room names and/or number of available rooms. Look at the
constant "DEFAULT_ROOMS" and modify this semicolon separated
list. In order to make these settings go into effect please
set the other constant "INITIALIZING_CHATSYSTEM" to True, then
load the default/main page. After having done this you should
set back the "INITIALIZING_CHATSYSTEM" constant to False and
you're ready to go.
[4.0+]: Simply enter the
admin module (admin.asp) and click the "initialize" button. |
